First Aid at Work

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First Aid at Work - Course Overview

Gain the skills, confidence, and knowledge to become a fully qualified workplace first aider. The First Aid at Work course provides comprehensive training that goes beyond the basics, combining the essential one-day Emergency First Aid at Work content with in-depth instruction on a wider range of workplace injuries and medical conditions.

This course is ideal for those working in high-risk environments or larger teams, and fully meets the requirements of the Health and Safety (First-Aid) Regulations 1981 (Appendix 5). Whether you’re responding to emergencies or managing day-to-day risks, you’ll learn how to stay prepared and act quickly when it matters most.

 

First Aid at Work Course Structure:

Unit 1: Emergency First aid in the Workplace
Unit 2: Recognition and Management of Illness and Injury in the Workplace

By the end of the course, successful candidates will be certified to act as designated first aiders, equipped to handle a range of workplace incidents and make a real difference in critical situations.

 

Blended Learning Options:

The Blended First Aid at Work course offers a flexible way to achieve the full qualification. Learners complete an interactive eLearning module before attending two days of face-to-face training (instead of the standard three).

The eLearning can be completed at your own pace—typically taking around six hours—and can be split across multiple sessions. Completion time may vary depending on your IT skills and prior knowledge of first aid.

For more details, visit the Blended First Aid at Work page here.

In line with Appendix 5 and 6 of the Health and Safety (First-Aid) Regulations 1981, the First Aid at Work course provides learners with the essential knowledge and practical skills to respond effectively to a wide range of workplace emergencies.

The training is divided into two structured units, covering both life-saving first aid techniques and the management of serious injuries and medical conditions, ensuring participants are fully prepared to handle real-life situations with confidence.

Unit 1 covers the following topics:

  • Roles and responsibilities of a first aider;
    • Cross infection;
    • Recording incidents & actions;
    • Use of available equipment;
  • Assessing an incident;
  • Unconscious casualties (including seizure);
  • Cardio pulmonary resuscitation;
  • Safe use of an Automated External Defibrillator;
  • Choking;
  • Wounds and bleeding;
  • Shock;
  • Minor injuries (including small cuts, grazes and bruises, minor burns and scalds, small splinters);

Unit 2 covers the following topics:

  • Secondary survey;
  • Injuries to bones, joints and muscles (including spinal injuries);
  • Suspected head and spinal injuries;
  • Chest injuries;
  • Burns and scalds;
  • Eye injuries;
  • Sudden poisoning;
  • Anaphylaxis;
  • Major illnesses (heart attack, stroke, epilepsy, asthma & diabetes);
  • Serious bleeding including:
    • Embedded objects;
    • Sucking chest wound;
    • Amputations;

Upon successful completion of the course, candidates will be awarded the Level 3 First Aid at Work certificate — a nationally recognised qualification that fully meets the requirements of the Health and Safety (First-Aid) Regulations 1981.

The certificate remains valid for three years from the date of issue. To maintain certification, first aiders must complete a First Aid at Work Requalification course before their current certificate expires.

By the end of the course, participants will feel confident and prepared to handle a wide range of workplace emergencies, equipped with the essential skills and knowledge to respond effectively when it matters most.

This course is fully accredited by the First Aid Industry Body (FAIB) and delivered in accordance with the standards outlined in the Health and Safety (First-Aid) Regulations 1981.

FAIB accreditation guarantees that the training meets strict quality and compliance requirements, providing employers with the assurance that their first aiders are qualified to a nationally recognised standard.

Course Details

  • Duration: 3 days (18 hours)
  • Group Size: Up to 12 candidates per 1 Trainer/Assessor
  • Assessment Method: Ongoing activities, written test, and practical assessments
  • Pre-requisite: None required – open to all levels of experience

 

Suggested Progression:

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Course Reviews
  • star star star star star google
    Margaret, Dorset

    I attended the first aid course yesterday and just wanted to say I have worked here for 9 years and this is the best training course I have attended. Practical and Fun.

    Care Home First Aid - bespoke course
  • star star star star star google
    Amanda, Solihull

    I am writing to offer some feedback around the recent training that Nigel recently received courtesy of SMBC Early Years. Nigel has a training background himself and he came back from the course full of compliments for ‘Glenn' from First Response, he said the trainer was supportive, informative and very professional. He delivered the course at an even pace to cater for the participants learning need, he demonstrated patience when members in the group did not fully understand anything, the occasions for which were in themselves few and far between. The course was enjoyable and he certainly benefited from the updates that it included. We will be recommending your services.

    Paediatric First Aid Training course
  • star star star star star google
    Maria Bullivant,

    Fantastic first aid course! Thank you Mick, my confidence in first aid is much higher now. I will highly recommend first response to anyone with first aid needs.

    First Aid at Work course
  • star star star star star google
    Shaz Parsons, Walsall

    Did my 2 day FAW re-qualification course this week with Brian. Enjoyed the whole course so much I may be looking to book my Paediatric re-qualification with First Response too. Well worth the journey up to Walsall - thank you

    First Aid at Work Refresher Course
  • star star star star star google
    Amy, Solihull

    Fab delivery, clear & concise with a good mix of practical & theory. Brian was a brilliant trainer and this really helps ease any nerves.

    First Aid at Work course.
  • star star star star star google
    Tony, Managing Director, Walsall

    May I express my sincere thanks in the course taken this week which I earlier today obtained my FAW. From the initial contact with yourselves the service provided was very prompt, efficient and professional without any faults, issues or hiccups which seems to be the norm these days. On to the actual course. The tutors (Brian & Mick Dennant) delivering the training was 1st class in that not only did they keep the flow going but interesting and to the point without any lethargic or boredom points that can arise in some training. They are not only a credit to First Response but also contenders for the stage should they wish a change in career direction as the humour was uplifting and consistent.

    First Aid at Work Course
  • star star star star star google
    Marie, Leicestershire school

    I just wanted to pass on how much all the staff who attended enjoyed the excellent Defib training yesterday with Rod. We all found it interesting, informative and extremely well taught. Thanks to Rod, we all feel very confident that we would be able to deal with an emergency situation that required either CPR or use of a Defib. Many thanks

    Defibrillator training
  • star star star star star google
    Nichola Clark, Leicestershire

    Just attended an excellent first aid course in Braunstone, Leicester! Carol and Nigel were brilliant teachers! Best course I've been on for first aid! Well done guys

    First Aid at Work course
  • star star star star star google
    Soazig, Walsall

    I was on that course today, led by Bryan and Rob, and I just wanted to pass on how excellent it was. I practise a holistic therapy called "Bowen" and must hold at the very least the Emergency First Aid certificate in order to maintain my membership with the FHT. I did the initial training 3 years ago, and so had to re-train this year. Both trainings were with First Response First Aid, but I must say that I found today's training really very good. Brian and Rob offer 2 different styles of teaching, but they complement each other very well. Brian's understated but very witty way grabbed my attention for most of the day, and left me with no doubt that I had a very knowledgeable person in front of me. If Rob initially came across as a not so confident speaker, he immediately perked up as soon as it was down to practicing some skills, and his enthusiasm was very communicative. He also knows how to correct people's inaccuracy in their gestures in such a way that doesn't make them feel self-conscious, but rather encourage them to do better. The fact that he is a firefighter undoubtedly adds some perspective to his input. So I guess all I'm saying is thank you for providing such a quality training. I went home feeling rather confident with the thought of having to use those refreshed and updated skills; though I still hope not to have to use them.

    Emergency First Aid at Work course
  • star star star star star google
    Lynda, Warwickshire

    This is my 4th first-aid course & best by far. The teaching technique was excellent and it was easy to digest.

    Level 3 Paediatric First Aid
  • star star star star star google
    Rachael, Leicestershire

    I have thoroughly enjoyed the course. Rod is very good at teaching us, he is patient and made it easy to understand. Asking us questions on the spot definitely helps me remember facts. Had a great day would recommend to others. Thank you. Fantastic Teacher

    Emergency First Aid at Work course
  • star star star star star google
    Zoe, Loughborough

    The trainer and resources were brilliant. Brian made everything very clear and I felt comfortable asking about things I was unsure about.

    Level 3 Paediatric First Aid course
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