People Moving & Handling Refresher

Please can I ask you to pass on my compliments for the first aid training yesterday at Reginald Mitchell Court. Glenn Hulse the trainer presented the course very well, we were all very impressed, and we enjoyed the day which is what matters.

I took part in your one-day first aid at work course today at the golf club Aldridge, and I would just like to say that I have done many first aid courses in my time but the one I did today was absolutely fantastic!! The two gents that hosted the course were inspirational and I can promise you we will recommend your company to everyone that walks through our door! I feel for the first time ever, after a course that I would be confident in doing all I could in saving someone's life. I walked out wishing I did the 3-day course, Thank you again and see you in 3 years!!

Glenn was a very knowledgeable & competent trainer. He was friendly & explained everything to a level to suit all present. He coped with all the unusual questions & scenarios which we have come across excellently. I would highly recommend him as a trainer for groups of all abilities & feel he should be commended for his hard work.

Fab delivery, clear & concise with a good mix of practical & theory. Brian was a brilliant trainer and this really helps ease any nerves.

I was on that course today, led by Bryan and Rob, and I just wanted to pass on how excellent it was. I practise a holistic therapy called "Bowen" and must hold at the very least the Emergency First Aid certificate in order to maintain my membership with the FHT. I did the initial training 3 years ago, and so had to re-train this year. Both trainings were with First Response First Aid, but I must say that I found today's training really very good. Brian and Rob offer 2 different styles of teaching, but they complement each other very well. Brian's understated but very witty way grabbed my attention for most of the day, and left me with no doubt that I had a very knowledgeable person in front of me. If Rob initially came across as a not so confident speaker, he immediately perked up as soon as it was down to practicing some skills, and his enthusiasm was very communicative. He also knows how to correct people's inaccuracy in their gestures in such a way that doesn't make them feel self-conscious, but rather encourage them to do better. The fact that he is a firefighter undoubtedly adds some perspective to his input. So I guess all I'm saying is thank you for providing such a quality training. I went home feeling rather confident with the thought of having to use those refreshed and updated skills; though I still hope not to have to use them.

Can't fault Brian or the course at all. He makes what could be a difficult and complicated course, something alive, engaging and informative. Excellent value for money. Well done Brian!! Keep it up.