Key Personnel

Founder and co-owner of the company. On leaving the police force after 31 years of service, Bill established himself as a first aid and health & safety trainer before setting up First Response in 1999. Although Bill is no longer an active trainer, he is still involved in a consultancy role. The core principles he instilled in the business in the early days, providing high quality training at affordable prices, are still present today.

On his days off, there is nothing Bill enjoys more than clambering onto his Kawasaki Z1000SX for a few hours biking.

Managing Director of First Response First Aid Ltd. Gareth’s background as a Projects Manager in electrical engineering gave him a solid grounding in the importance of high quality health & safety training, from First Aid to Asbestos Awareness. He is ideally placed to give advice to our client base on a variety of aspects.

Chris’ role at First Response began when Bill started the company in 1999 and she undertook the invoicing. Now she is the owner of the company and her job is general administrative support officer and she is affectionately known in the office and to our customers as 'The Diary Queen.'

Before First Response, Chris was a secretary for a Commemorative Art Studio where she spent 12 very happy years with some amazing people.

In her spare time, she likes to go to a caravan in Skegness, walk her dog and most of all spend time with her wonderful family, children and grandchildren.

As the Accounts Manager, Kirsty’s role has evolved over the last 12 years at First Response. She started as a First Aid Trainer and is now completely office-based and no two days are ever the same! Before working with the company she was involved in another family business; her Dad’s catering company.

In her spare time Kirsty enjoys taking her two sporty sons to their cricket, running and football fixtures and she loves socialising with her family and friends; eating out, going to the theatre etc. When time permits she switches off in a good book.

Leanne’s role at First Response is mainly administration support including making the tea. She’s proud of her Brownie certificate in tea making from 1981! This is her tenth year with the company.

Previously she worked as an HR Manager for a busy logistics company.

Having a house full of boys she enjoys watching her families favourite team (Wolverhampton Wanderers) play and they are all season ticket holders. She loves getting away to a caravan in Tewkesbury.