Key Personnel

Managing Director of First Response First Aid Ltd. Gareth’s background as a Projects Manager in electrical engineering gave him a solid grounding in the importance of high quality health & safety training, from First Aid to Asbestos Awareness. He is ideally placed to give advice to our client base on a variety of aspects.

Founder and co-owner of the company. On leaving the police force after 31 years of service, Bill established himself as a first aid and health & safety trainer before setting up First Response in 1999. Although Bill is no longer an active trainer, he is still involved in a consultancy role. The core principles he instilled in the business in the early days, providing high quality training at affordable prices, are still present today.

On his days off, there is nothing Bill enjoys more than clambering onto his Kawasaki Z1000SX for a few hours biking.

Chris’ role at First Response began when Bill started the company in 1999 and she undertook the invoicing. Now she is the owner of the company and her job is general administrative support officer and she is affectionately known in the office and to our customers as 'The Diary Queen.'

Before First Response, Chris was a secretary for a Commemorative Art Studio where she spent 12 very happy years with some amazing people.

In her spare time, she likes to go to a caravan in Skegness, walk her dog and most of all spend time with her wonderful family, children and grandchildren.

As the Accounts Manager, Kirsty’s role has evolved over the last 12 years at First Response. She started as a First Aid Trainer and is now completely office-based and no two days are ever the same! Before working with the company she was involved in another family business; her Dad’s catering company.

In her spare time Kirsty enjoys taking her two sporty sons to their cricket, running and football fixtures and she loves socialising with her family and friends; eating out, going to the theatre etc. When time permits she switches off in a good book.

Leanne’s role at First Response is mainly administration support including making the tea. She’s proud of her Brownie certificate in tea making from 1981! This is her tenth year with the company.

Previously she worked as an HR Manager for a busy logistics company.

Having a house full of boys she enjoys watching her families favourite team (Wolverhampton Wanderers) play and they are all season ticket holders. She loves getting away to a caravan in Tewkesbury.

Linda’s role is Finance and Credit Control and she is responsible for the debt collection of all accounts and raising of sales invoices. She also helps with other admin tasks in the business as required.

Previously Linda worked for a number of companies in Credit Controller/Sales Ledger positions and her longest time was spent at Lucas Aftermarket.

In her spare time, she loves watching Chelsea and was a season ticket holder for 18 years. She loves all types of music and Elvis is her favourite.  She also enjoys reading and socialising with friends.

Esther's role encompassses the marketing for First Response First Aid.  She's a Social Media strategist and is responsible for all aspects of raising the brand awareness of the business.
Previously, Esther has been involved with sales and marketing for various education and training companies.
In her spare time, she loves cooking and relaxing with friends and family.

As a nationwide First Aid Trainer for First Response First Aid I deliver all First Aid subjects, as well as manual handling, adrenaline auto injector and fire safety training. I have worked with First Response for more than 4 years. I first trained in First Aid 23 years ago while I was in the cadets then kept it up through employment.  I worked for Walsall Metropolitan Borough Council as a lifeguard and leisure manager for 16 years which included working with children with obesity on change for life scheme.

In my spare time I enjoy socialising with friends spending time with my daughter and mountain biking.

As a First Aid Trainer for First Response First Aid Ltd across the whole of the UK I deliver all First Aid subjects, as well as manual Handling, defibrillator training and auto injector training. I have worked with First Response for more than 10 years.  I first learned first aid when I was 18 years old and working in a drawing office.  Through previous work, I had health and safety experience and knowledge of first aid, and I have a genuine passion for the subjects I teach.

In my spare time, I enjoy collecting Great War items for my museum, and I enjoy riding my classic 1964 Lambretta.

As a First Aid Trainer for First Response First Aid Ltd across the Midlands area, I deliver all First Aid at Work courses and Paediatric First Aid courses.  I have worked with First Response for more than 12 years.

After joining the Prison Service in 1972, I became a Prison Medic and trained in all aspects of health care and trauma. During this time, I also trained as a suicide awareness trainer and a hostage negotiator. I became a First Aid instructor because I felt at 55 I was too young to retire and to hopefully pass my skills on to other people.

From 1981 I also trained as a Combat Medical Technician Class 1 after joining the Royal Army Medical Corps as a Reservist. I trained in advanced life support and achieved a level 3 N.V.Q. in acute care, going on to become an N.V.Q. Assessor. I used all my medical skills in Iraq in 2003 and achieved the appointment of Regimental Sergeant Major, finishing my army service as a Warrant Officer Class 1 in 2005.

In my spare time, I enjoy playing golf, socialising, going on holiday with my lovely wife Jan, and spending as much time as possible with my family, grandchildren and friends.

I’m a First Aid Trainer and I cover London, the Home Counties and the South West of England. Apart from First Aid, I also deliver Fire Warden Training, Fire Awareness and Safeguarding for children and vulnerable adults.  I have worked with First Response First Aid Ltd for a year.  I’ve always been interested in first aid and around 9 years ago I became a teacher and decided that I wanted my courses to be fun and memorable for my students.

In my spare time my wife and I enjoy spending time with our 4 children and 10 grandchildren.  I also play golf.

I’m a First Aid trainer with First Response (First Aid) Ltd and I cover the whole of the UK.  I have been working with First Response for 7 years.  I first learned first aid when I was in the Boys Brigade and I became an instructor as a result of teaching in the Police. 

In my spare time I enjoy playing golf and caravanning.

Keith has extensive training experience in Food Safety and Health and Safety to a wide variety of clients. He is a former Environmental Health Officer, a consultant and lectures in the subject areas; 

As well as being an experienced first aid trainer & assessor for First Response, Dave is also a medic in the Territorial Army, and has completed a tour of duty in Iraq as part of this role. This has given him a different insight into first aid than from a typical workplace perspective. He also delivers some of our more specialist courses such as Anaphylaxis & Epipen training.

Dave has been an invaluable addition to the team in recent years.

A former paramedic for West Midlands Ambulance Service, Brian has vast experience dealing with incidents ranging from minor illnesses to life threatening situations. Brian has worked for First Response First Aid Ltd since 2000, and is a very experienced trainer who always receives excellent feedback from clients attending his courses.

He is a keen cricketer in the summer months, and is a follower of sports in general.