About First Response First Aid Ltd

First Response First Aid is an approved training provider built on strong family values. Now proudly part of Impact Futures Group, we remain committed to the principles that have guided our success for over 25 years.

As part of Impact Futures Group, we’re able to offer an even wider range of first aid and mandatory training, supported by a growing team of professional trainers and specialists who share our mission: Giving Britain the Skills to Care.

With this partnership, we’ve enhanced the quality and breadth of our first aid and compliance training portfolio while maintaining our focus on delivering an excellent customer experience. We take pride in providing high-quality training that helps individuals and organisations stay safe, compliant, and confident in essential first aid and lifesaving skills.

We deliver a wide variety of courses across the UK, tailored to meet the needs of different sectors and organisations. Whether you need paediatric first aid for nurseries and schools, emergency first aid at work for offices, manufacturing or care homes, or support across hospitality, energy, retail, finance, transport, storage, the public sector, motor trades, national facilities, or outdoor sports groups — we’ve got your industry covered. Training can be delivered at one of our First Response First Aid venues or conveniently at your premises.

Whatever your training needs, we’re here to equip you with the knowledge and skills to work safely, confidently, and efficiently. Get in touch today to discover how First Response First Aid can support your team’s development and safety.

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  • 25+ Years of Operation
  • 1m+ People Certified by FRFA
  • 127 Current Courses
Why choose FRFA?
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    Manjeet, Walsall

    Usually when I go on a course like this one a trainer is rarely able to keep my attention because he she talk and I listen well try to HOWEVER Tom was outstanding as he kept me on my toes and I actually am confident in remembering my first aid...

    Level 3 Paediatric First Aid course
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    Karen, Loughborough, Leicestershire

    I just wanted to reiterate how good the trainer was All the staff came in to see me afterwards and said it was the best First Aid course they had attended One of the main positives was that he made it specific to their jobs and environment Also the blended...

    Blended Emergency First Aid at Work Inc Paediatric Element
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    Millicent, Walsall

    Tom made a subject that could have been boring very interesting and challenging. His delivery & method I found very effective. I feel very confident to carry out First Aid if I had to. Well done Tom

    Level 3 Paediatric First Aid course
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    Emily, Solihull

    I would like to tell you how much I enjoyed the course Glen was an exceptional teacher He made us all feel comfortable and supported us as well as preparing us for the assessments I felt confident in his ability and he seemed very knowledgeable answering all of our many...

    Paediatric First Aid Course
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    Margaret, Dorset

    I attended the first aid course yesterday and just wanted to say I have worked here for 9 years and this is the best training course I have attended. Practical and Fun.

    Care Home First Aid - bespoke course
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    Leah Capps,

    I have just completely my day first aid course with Glenn and some other council workers I wanted to say a massive thank you to Glenn I've learnt so much over the last few days Glenn is a brilliant trainer and made everyone feel welcome I would recommend this course...

    First Aid at Work course
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    The First Response (First Aid) trainer's friendly and efficient style kept everyone's attention throughout the day. His simple but still detailed demonstrations brought the best out in everyone.

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    Anneke, Warwickshire

    Excellent refresher course taking into consideration our existing knowledge and experience

    Anaphylaxis and CPR Course
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    Martyn, Leicestershire

    Please can you kindly pass on my thanks to Tense and also those of all the candidates who enjoyed the course on Tuesday which she ran in Kibworth I have received very positive feedback from them and they all have said that they learned a lot and benefited from her...

    Level 2 Food Course
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    Sharon, Staffordshire

    Please can I ask you to pass on my compliments for the first aid training yesterday at Reginald Mitchell Court. Glenn Hulse the trainer presented the course very well, we were all very impressed, and we enjoyed the day which is what matters.

    Care Home First Aid - Bespoke course
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    Marianne Lawrence,

    Absolutely fantastic! Can not recommend you enough. Put some humour and practicality into the days, but learned everything we needed to on a serious note. Thank you!

    First Aid at Work course
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    Annette, London

    An extremely first class, entertaining and very informative first aid course. I have gained so much knowledge and confidence. Well done!

    Emergency First Aid at Work course

Bespoke solutions for National Accounts

We offer a dedicated national account management system, giving clients a secure login to view training records, print certificates, and access both past and upcoming bookings.

We can also provide useful management information, including KPIs, send automated reminders for requalification training, and offer access to additional resources and support.

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About First Response First Aid Ltd
Key Personnel Join The Team arrow
Linda Williams Managing Director
Gareth Cadmore Partnership Director
Lee Painter Operations Manager
Dan Pedley Training Manager
Amber Khan Client Partnership Manager
Rod Puffer Senior Trainer
Glenn Hulse Senior Trainer
Nigel Whatmore Senior Trainer
Lucy Page Trainer
Mick Welsh Trainer
Nathan Young Trainer
Richard Baker Trainer
Lee Williams Trainer
Zeaba Woodfield Trainee Trainer

Careers at FRFA

Our team is made up of fully accredited trainers from professional backgrounds such as the Armed Forces, ambulance services, and frontline healthcare, supported by a dedicated office team. Together, we’re committed to delivering high-quality training and excellent service.

If you’d like to join a friendly, professional, and driven team, we’d love to hear from you.

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About First Response First Aid Ltd
Need a Hand?

Couldn’t find what you were looking for or interested in a bespoke training solution for your team? Get in touch with a member of our team.

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