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Completed a 2 day Paediatric First Aid course today. Glenn was a brilliant trainer and despite the serious nature of the course we still had the odd giggle. I now feel confident enough to deal with an emergency situation however I hope I never have to use my newly learnt skills! Thank you Glenn (and of course Bob)

May I express my sincere thanks in the course taken this week which I earlier today obtained my FAW. From the initial contact with yourselves the service provided was very prompt, efficient and professional without any faults, issues or hiccups which seems to be the norm these days. On to the actual course. The tutors (Brian & Mick Dennant) delivering the training was 1st class in that not only did they keep the flow going but interesting and to the point without any lethargic or boredom points that can arise in some training. They are not only a credit to First Response but also contenders for the stage should they wish a change in career direction as the humour was uplifting and consistent.

Style of delivery was great, made a difficult subject simple and a "can do approach". When I say simple, I meant it was broken down into common sense - which is what it should be.

I attended the first aid course yesterday and just wanted to say I have worked here for 9 years and this is the best training course I have attended. Practical and Fun.

An excellent course, very informative & well delivered. Brian was very knowledgeable and had a friendly approach....great dry sense of humour!

On behalf of my fellow colleagues I would just like to thank Dan for giving up his Sunday and coming out to update us all on our emergency at work first aid , I can honestly say that its the best first aid course I have been on that was very interesting, you had us all focused and made us all at ease from the moment you walked in till the time you left us. Thank you on behalf of the Wolverhampton Branch of Institute of chiropody and podiatrists. We will be recommending your company to everyone.