FRFA Awarded Gold Standard for Safeguarding Excellence

Leaders in Safeguarding  - Gold Award

First Aid Training Company Gains Gold Award in Safeguarding

First Response First Aid (FRFA), along with sister brands Impact Futures and The Childcare Company, has been awarded the prestigious Leaders in Safeguarding GOLD Award. With only a handful of training providers across the UK having achieved this accolade, it marks an incredible milestone for the organisation.

Following a thorough independent audit, the Gold Award was granted with no recommendations for improvement. This is a unique accomplishment that demonstrates the organisation's clear and transparent culture, highly effective safeguarding practices, and unwavering dedication to learner and staff welfare.

Key strengths recognised in the safeguarding gold award include:

  • Highly effective safeguarding processes are understood and trusted by staff and learners.
  • A detailed and transparent safeguarding log, supported by the Tootoot recording system.
  • Robust, safer recruitment practices and a well-organised single central record.
  • A strong culture that keeps safeguarding at the forefront of strategic planning.
  • Highly effective induction training and annual safeguarding refreshers for all staff.
  • Empowered learners who can confidently identify risks and know how to act.

Leading the Way in Safeguarding Across Education and First Aid Training

Safeguarding Excellence at FRFA

FRFA, Impact Futures and The Childcare Company work with over 100 local authorities in England and Scotland to teach over 7,000 people in health and social care, childcare, management, and first aid training. Safeguarding excellence runs through every level of each of the brands, with a 12-strong safeguarding team meeting monthly to review cases, share best practice, and drive continual improvement.

"Your safeguarding arrangements have been thoroughly examined and quality assured by our Scrutiny and Validation Panel,” commented Dr Dan Grant, Director of Safeguarding at Leaders in Safeguarding. “We are delighted to award GOLD status to Impact Futures, The Childcare Company, and FRFA – recognising a strong safeguarding culture where learners and staff are protected and supported."

"This award reflects our absolute commitment to safeguarding as the foundation of everything we do,” Becki Lee, Quality Director and Designated Safeguarding Lead at Impact Futures added. “I’m incredibly proud of our team for their dedication and relentless focus on protecting and empowering every learner and colleague. Together, we will continue to lead the way in safeguarding excellence."

This Gold Award reaffirms that Impact Futures Group (IFG) has solidified its position as a sector leader. It showcases a model for others to follow in creating safe, supportive environments, where every individual can thrive. Congratulations to all at IFG who continue to contribute to safeguarding excellence.


Get certified in first aid with FRFA?


Reach out to our team at info@firstresponsefirstaid.co.uk or call 01543 372 888 or book online via our first aid training page. Discover what’s possible, and start saving lives today.

Why choose First Response? (First Aid) Ltd

First Response (First Aid) Ltd have some of the most amazing trainers out there, and anybody who has had the pleasure of attending any one of the many courses would fully agree with this statement.

Well done, team First Response (First Aid) Ltd and a big thank you goes out to our customers for providing us with so much positive feedback.

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  • Brilliant trainer very informative and fun. Explained concepts really well :)

    Jessica, Leicestershire Level 3 Paediatric First Aid course star star star star star

  • The First Response (First Aid) trainer started the session and literally within seconds had established a strong, warm, rapport with the delegates.

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  • Style of delivery was great, made a difficult subject simple and a "can do approach". When I say simple, I meant it was broken down into common sense - which is what it should be.

    M. Hoult - Foster Carer, Leicestershire Paediatric First Aid Course star star star star star

  • Dear Gareth & Lee, Thank you for the results and feedback. Your service has been exceptional from start to finish. We will be looking to run another course in the next 6-12 months. Kind regards Rebecca

    Rebecca, Horsham, West Sussex Emergency First Aid at Work star star star star star

  • Just completed a 3 day course and would like to thank Mick for all his hard work. His delivery and instruction was precise however it was his humour and friendliness which made it memorable. He gave us all so much confidence and assistance , I feel properly trained to cope with anyone needing first aid. Can't thank you enough Mick. See you in 3 years.

    Ann Cooper, First Aid at Work course star star star star star

  • It's the first time I've ever done a First Response First Aid course, as I've always done a St Johns before now. I'm very impressed as I didn't glaze over.

    Donna, Warwickshire Level 3 Paediatric First Aid Course star star star star star

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