FRFA Awarded Gold Standard for Safeguarding Excellence

Leaders in Safeguarding - Gold Award

First Aid Training Company Gains Gold Award in Safeguarding

First Response First Aid (FRFA), along with sister brands Impact Futures and The Childcare Company, has been awarded the prestigious Leaders in Safeguarding GOLD Award. With only a handful of training providers across the UK having achieved this accolade, it marks an incredible milestone for the organisation.

Following a thorough independent audit, the Gold Award was granted with no recommendations for improvement. This is a unique accomplishment that demonstrates the organisation's clear and transparent culture, highly effective safeguarding practices, and unwavering dedication to learner and staff welfare.

Key strengths recognised in the safeguarding gold award include:

  • Highly effective safeguarding processes are understood and trusted by staff and learners.
  • A detailed and transparent safeguarding log, supported by the Tootoot recording system.
  • Robust, safer recruitment practices and a well-organised single central record.
  • A strong culture that keeps safeguarding at the forefront of strategic planning.
  • Highly effective induction training and annual safeguarding refreshers for all staff.
  • Empowered learners who can confidently identify risks and know how to act.

Leading the Way in Safeguarding Across Education and First Aid Training

Safeguarding Excellence at FRFA

FRFA, Impact Futures and The Childcare Company work with over 100 local authorities in England and Scotland to teach over 7,000 people in health and social care, childcare, management, and first aid training. Safeguarding excellence runs through every level of each of the brands, with a 12-strong safeguarding team meeting monthly to review cases, share best practice, and drive continual improvement.

"Your safeguarding arrangements have been thoroughly examined and quality assured by our Scrutiny and Validation Panel,” commented Dr Dan Grant, Director of Safeguarding at Leaders in Safeguarding. “We are delighted to award GOLD status to Impact Futures, The Childcare Company, and FRFA – recognising a strong safeguarding culture where learners and staff are protected and supported."

"This award reflects our absolute commitment to safeguarding as the foundation of everything we do,” Becki Lee, Quality Director and Designated Safeguarding Lead at Impact Futures added. “I’m incredibly proud of our team for their dedication and relentless focus on protecting and empowering every learner and colleague. Together, we will continue to lead the way in safeguarding excellence."

This Gold Award reaffirms that Impact Futures Group (IFG) has solidified its position as a sector leader. It showcases a model for others to follow in creating safe, supportive environments, where every individual can thrive. Congratulations to all at IFG who continue to contribute to safeguarding excellence.


Get certified in first aid with FRFA?


Reach out to our team at info@firstresponsefirstaid.co.uk or call 01543 372 888 or book online via our first aid training page. Discover what’s possible, and start saving lives today.

Why choose First Response? (First Aid) Ltd

First Response (First Aid) Ltd have some of the most amazing trainers out there, and anybody who has had the pleasure of attending any one of the many courses would fully agree with this statement.

Well done, team First Response (First Aid) Ltd and a big thank you goes out to our customers for providing us with so much positive feedback.

Give Us Your Feedback

  • The course was amazing and very easy to follow. Sarah was fantastic and very good. I really enjoyed it!

    Worcestershire County Council, WorcestershireFirst Aid at Workstarstarstarstarstar

  • We had the Fire Marshall training today with Keith, he was a great trainer. We have had some really positive feedback from the group and they all really enjoyed the training as a result.

    Laura, LichfieldFire Marshall Warden Trainingstarstarstarstarstar

  • Great First Aid course, made even better by the fabulous Lisa's bubbly personality would highly recommend her!!!!

    Maxine Clements, First Aid at Work coursestarstarstarstarstar

  • Thank you for organising the First Aid course here. Please can you pass a message of thanks on to Brian who took the course. We were all impressed with his professional manner and sense of humour!

    Viv, Worcestershire SchoolEmergency First Aid Course including the Paediatric Elementstarstarstarstarstar

  • On behalf of my clients Greg, Chris and Martin and myself I would like to say a big thank you to Mike for delivering an excellent course today. With a lot of passion, enthusiasm, and humour together with practical and helpful hands-on interaction, the whole group became involved in a very enjoyable training day. As it was 10 yrs since I did my last first aid course, I learnt a lot and appreciate being brought up to date with the various changes and new topics not previously covered. Well done!

    Martyn, LeicestershireEmergency First Aid at Workstarstarstarstarstar

  • Please can I ask you to pass on my compliments for the first aid training yesterday at Reginald Mitchell Court. Glenn Hulse the trainer presented the course very well, we were all very impressed, and we enjoyed the day which is what matters.

    Sharon, StaffordshireCare Home First Aid - Bespoke coursestarstarstarstarstar

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