First Aid at Work Course

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First Aid at Work - Course Overview

Having trained first aiders in the workplace is an important part of creating a safe working environment. Our First Aid at Work course gives learners the knowledge and practical skills needed to respond confidently in emergency situations, helping protect colleagues, customers, and visitors when it matters most.

Suitable for a wide range of industries and workplaces, this comprehensive qualification helps businesses meet their first aid responsibilities while ensuring staff are prepared to deal with incidents quickly and effectively.

From offices and schools to warehouses, retail settings, hospitality venues and construction sites, this course equips learners with the confidence to handle workplace emergencies until professional medical help arrives.

 

Who Is This Course Suitable For?

This qualification is ideal for:

  • Designated workplace first aiders
  • Businesses of all sizes and sectors
  • Employers looking to meet workplace first aid requirements
  • Teams wanting more comprehensive first aid knowledge
  • Staff responsible for health and safety within the workplace

If you are unsure whether your organisation requires Emergency First Aid at Work or the full First Aid at Work qualification, our team can help you choose the right course for your workplace.

In line with Appendix 5 and 6 of the Health and Safety (First-Aid) Regulations 1981, the First Aid at Work course provides learners with the knowledge and practical skills needed to respond confidently to a wide range of workplace emergencies.

The course is split into two structured units, covering both emergency first aid techniques and the treatment of more serious injuries and medical conditions. By the end of the training, learners will feel prepared to take action in real-life situations and support casualties until further medical assistance arrives.

Unit 1: Emergency First Aid in the Workplace

This unit focuses on the fundamentals of workplace first aid and emergency response, including:

  • The role and responsibilities of a first aider
  • Assessing emergency situations safely
  • Infection prevention and cross contamination
  • Recording incidents and actions taken
  • Correct use of first aid equipment
  • Caring for unconscious casualties, including seizures
  • CPR and resuscitation techniques
  • Safe use of an Automated External Defibrillator (AED)
  • Choking emergencies
  • Managing wounds and bleeding
  • Recognising and treating shock
  • Treating minor injuries such as cuts, bruises, burns, scalds and splinters

Unit 2: Recognition and Management of Illness and Injury in the Workplace

This unit builds on core first aid knowledge and covers the management of more serious incidents and medical conditions, including:

  • Conducting a secondary survey
  • Injuries to bones, joints and muscles
  • Suspected head and spinal injuries
  • Chest injuries
  • Burns and scalds
  • Eye injuries
  • Sudden poisoning
  • Anaphylaxis and severe allergic reactions
  • Major medical conditions including:
    • Heart attacks
    • Stroke
    • Epilepsy
    • Asthma
    • Diabetes
  • Managing severe bleeding, including:
    • Embedded objects
    • Sucking chest wounds
    • Amputations

By the end of the course, successful learners will be qualified to act as designated workplace first aiders, equipped to respond calmly and effectively in emergency situations.

Upon successful completion of the course, learners will receive a Level 3 First Aid at Work certificate, meeting the requirements set out by the Health and Safety (First-Aid) Regulations 1981.

The qualification is valid for three years from the date of completion. To remain qualified, first aiders should complete a First Aid at Work Requalification course before their certificate expires.

By the end of the training, learners will feel confident responding to a variety of workplace emergencies, with the practical knowledge and skills needed to act quickly and effectively when it matters most.

Our First Aid at Work course is accredited by the First Aid Industry Body (FAIB) and delivered in line with the Health and Safety (First-Aid) Regulations 1981.

This accreditation demonstrates that the training meets recognised industry standards, giving employers confidence that their designated first aiders have received high-quality, compliant training suitable for the workplace.

All training is delivered by experienced instructors who focus on practical, hands-on learning to help learners feel confident applying their skills in real-life emergency situations.

  • Course Duration: 3 days (18 hours)
  • Maximum Group Size: Up to 12 learners per trainer/assessor
  • Assessment Method: Practical assessments, ongoing activities, and a multiple-choice assessment
  • Entry Requirements: No previous first aid experience required
  • Certification Validity: 3 years
  • Delivery Options: Available at your workplace or at one of our training venues
  • Suitable For: Businesses and organisations across a wide range of sectors and industries
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Course Reviews
  • star star star star star google
    Anneke, Warwickshire

    Excellent refresher course taking into consideration our existing knowledge and experience

    Anaphylaxis and CPR Course
  • star star star star star google
    Berkshire

    I just wanted to drop you a line to say thanks for making the arrangements in regards to the First Aid Course last week. The course was super and went very well. The instructor was a great help and his style of instruction was excellent and enjoyed by all.

    Emergency First Aid
  • star star star star star google
    Martyn, Leicestershire

    Please can you kindly pass on my thanks to Tense and also those of all the candidates who enjoyed the course on Tuesday which she ran in Kibworth. I have received very positive feedback from them and they all have said that they learned a lot and benefited from her experience.

    Level 2 Food Course
  • star star star star star google
    Carlton, Solihull

    I would just like to say I found the course well structured, and very informative with special emphasis on excellent presentation. The instructor Mr Brian Dennant was obviously very knowledgeable and experienced, he possessed excellent communicating skills and made the group and myself feel at ease from the outset. It was excellent; we all enjoyed the two days thoroughly. Thank you so much! Fantastic instructor, made me feel a lot more confident.

    First Aid at Work Re-qualification course
  • star star star star star google
    Ruth, Walsall

    Brian & Mick were excellent ! They held my interest by giving a confident presentation and with added humour. They made me feel at ease and well informed. Will definitely recommend. (Lunch was lovely too - I'm calorie counting and there was plenty for me to choose from.)

    Emergency First Aid at Work course
  • star star star star star google
    Genna Louise,

    Fab course, really insightful and lots of practical which was great to recap and boost confidence. Brian, Alice and Dan all made the course very easy to be involved in and enjoyable highly recommend first response and would use again without a doubt.

    First Aid at Work course
  • star star star star star google
    Lisa, Walsall

    Over the years I have attended many first aid courses, however after this one I feel I have gained the most knowledge and feel confident when dealing with any first aid. Thank you.

    Level 3 Paediatric First Aid course
  • star star star star star google
    Jay, Shropshire

    100% better than previous Red Cross training. Good Covid measures and updated content regarding Covid. Jay

    First Aid Awareness
  • star star star star star google
    Lyndsay, Loughborough

    The trainer explained clear objectives and kept refreshing things we had done so it stuck. He was also sensitive to experiences of individuals partaking in the course.

    Level 3 Paediatric First Aid course
  • star star star star star google
    Emily, Solihull

    I would like to tell you how much I enjoyed the course. Glen was an exceptional teacher. He made us all feel comfortable and supported us as well as preparing us for the assessments. I felt confident in his ability and he seemed very knowledgeable answering all of our many questions. I was very pleasantly surprised how interesting this course was. Glen made the course engaging, his descriptions were clear, his feedback was always constructive and he was always very positive and cheerful even at 9pm on a Monday. I will be recommending this course to others and would like you to pass on my thanks to Glen. He is truly an asset to your company.

    Paediatric First Aid Course
  • star star star star star google
    Maria Bullivant,

    Fantastic first aid course! Thank you Mick, my confidence in first aid is much higher now. I will highly recommend first response to anyone with first aid needs.

    First Aid at Work course
  • star star star star star google
    Zoe, Loughborough

    The trainer and resources were brilliant. Brian made everything very clear and I felt comfortable asking about things I was unsure about.

    Level 3 Paediatric First Aid course
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