First Aid at Work Course

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First Aid at Work - Course Overview

Having trained first aiders in the workplace is an important part of creating a safe working environment. Our First Aid at Work course gives learners the knowledge and practical skills needed to respond confidently in emergency situations, helping protect colleagues, customers, and visitors when it matters most.

Suitable for a wide range of industries and workplaces, this comprehensive qualification helps businesses meet their first aid responsibilities while ensuring staff are prepared to deal with incidents quickly and effectively.

From offices and schools to warehouses, retail settings, hospitality venues and construction sites, this course equips learners with the confidence to handle workplace emergencies until professional medical help arrives.

 

Who Is This Course Suitable For?

This qualification is ideal for:

  • Designated workplace first aiders
  • Businesses of all sizes and sectors
  • Employers looking to meet workplace first aid requirements
  • Teams wanting more comprehensive first aid knowledge
  • Staff responsible for health and safety within the workplace

If you are unsure whether your organisation requires Emergency First Aid at Work or the full First Aid at Work qualification, our team can help you choose the right course for your workplace.

In line with Appendix 5 and 6 of the Health and Safety (First-Aid) Regulations 1981, the First Aid at Work course provides learners with the knowledge and practical skills needed to respond confidently to a wide range of workplace emergencies.

The course is split into two structured units, covering both emergency first aid techniques and the treatment of more serious injuries and medical conditions. By the end of the training, learners will feel prepared to take action in real-life situations and support casualties until further medical assistance arrives.

Unit 1: Emergency First Aid in the Workplace

This unit focuses on the fundamentals of workplace first aid and emergency response, including:

  • The role and responsibilities of a first aider
  • Assessing emergency situations safely
  • Infection prevention and cross contamination
  • Recording incidents and actions taken
  • Correct use of first aid equipment
  • Caring for unconscious casualties, including seizures
  • CPR and resuscitation techniques
  • Safe use of an Automated External Defibrillator (AED)
  • Choking emergencies
  • Managing wounds and bleeding
  • Recognising and treating shock
  • Treating minor injuries such as cuts, bruises, burns, scalds and splinters

Unit 2: Recognition and Management of Illness and Injury in the Workplace

This unit builds on core first aid knowledge and covers the management of more serious incidents and medical conditions, including:

  • Conducting a secondary survey
  • Injuries to bones, joints and muscles
  • Suspected head and spinal injuries
  • Chest injuries
  • Burns and scalds
  • Eye injuries
  • Sudden poisoning
  • Anaphylaxis and severe allergic reactions
  • Major medical conditions including:
    • Heart attacks
    • Stroke
    • Epilepsy
    • Asthma
    • Diabetes
  • Managing severe bleeding, including:
    • Embedded objects
    • Sucking chest wounds
    • Amputations

By the end of the course, successful learners will be qualified to act as designated workplace first aiders, equipped to respond calmly and effectively in emergency situations.

Upon successful completion of the course, learners will receive a Level 3 First Aid at Work certificate, meeting the requirements set out by the Health and Safety (First-Aid) Regulations 1981.

The qualification is valid for three years from the date of completion. To remain qualified, first aiders should complete a First Aid at Work Requalification course before their certificate expires.

By the end of the training, learners will feel confident responding to a variety of workplace emergencies, with the practical knowledge and skills needed to act quickly and effectively when it matters most.

Our First Aid at Work course is accredited by the First Aid Industry Body (FAIB) and delivered in line with the Health and Safety (First-Aid) Regulations 1981.

This accreditation demonstrates that the training meets recognised industry standards, giving employers confidence that their designated first aiders have received high-quality, compliant training suitable for the workplace.

All training is delivered by experienced instructors who focus on practical, hands-on learning to help learners feel confident applying their skills in real-life emergency situations.

  • Course Duration: 3 days (18 hours)
  • Maximum Group Size: Up to 12 learners per trainer/assessor
  • Assessment Method: Practical assessments, ongoing activities, and a multiple-choice assessment
  • Entry Requirements: No previous first aid experience required
  • Certification Validity: 3 years
  • Delivery Options: Available at your workplace or at one of our training venues
  • Suitable For: Businesses and organisations across a wide range of sectors and industries
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Course Reviews
  • star star star star star google
    Shaz Parsons, Walsall

    Did my 2 day FAW re-qualification course this week with Brian. Enjoyed the whole course so much I may be looking to book my Paediatric re-qualification with First Response too. Well worth the journey up to Walsall - thank you

    First Aid at Work Refresher Course
  • star star star star star google
    John, Birmingham

    Positively presented course with the right balance of information and discussion.

    UKATA Asbestos Awareness course
  • star star star star star google
    Helena, Leicestershire

    I have completed quite a few first aid courses and this has been the best by far - I will remember lots.

    Level 3 Paediatric First Aid course
  • star star star star star google
    Claire, Loughborough

    Trainer made the subjects easy to follow and explained things very well. Brian made everyone feel at ease so doing the practicals was more relaxed and easy to follow. I felt the assessments throughout were thorough but not intimidating.

    Level 3 Paediatric First Aid course
  • star star star star star google
    Marianne Lawrence,

    Absolutely fantastic! Can not recommend you enough. Put some humour and practicality into the days, but learned everything we needed to on a serious note. Thank you!

    First Aid at Work course
  • star star star star star google
    David Bessant, Birmingham

    Delivered with ease and professionalism, willing to explain in detail any points not felt clear. Good use of stories to home in points to fix in memory. Interaction excellent linked in with each participant. Well Done...Best training in 30 years.

    Paediatric First Aid course - Level 3
  • star star star star star google
    Janine, Leeds

    I just wanted to let you know that Dan went down a storm on Wednesday and everyone really enjoyed the course. Please can you pass on my thanks to Dan and we look forward to session number 2 on Thursday next week.

    Emergency First Aid at Work + AED training
  • star star star star star google
    Andy Malcolm,

    Great first aid course made enjoyable by the guys teaching us.I came away confident I could make the difference to somebody if needed Excellent thanks

    First Aid at Work course
  • star star star star star google
    Marie, Leicestershire school

    I just wanted to pass on how much all the staff who attended enjoyed the excellent Defib training yesterday with Rod. We all found it interesting, informative and extremely well taught. Thanks to Rod, we all feel very confident that we would be able to deal with an emergency situation that required either CPR or use of a Defib. Many thanks

    Defibrillator training
  • star star star star star google
    Louise Flanagan,

    Just finished a two day paediatric first aid course with Mick! Very informative and the humor definitely helped with what can be difficult situations!

    Paediatric First aid course
  • star star star star star google

    The trainer's mixture of subtle black country humour, relaxed persona, positive non-verbal communication and technically accurate information, enhanced with his personal experiences, made this man both a pleasure to listen to and learn from.

  • star star star star star google
    Mark,

    The course was very good – the course presenter (Dave) was easily the best I've encountered – really outstanding, great balance of humour and fact and anecdotes. All participants seemed very engaged throughout, so he worked his audience well.

    First Aid at Work course
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