Mental Health First Aid 2 Day Course (MHFA England)

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Mental Health First Aid (MHFA England) Course Summary:

Help build mentally healthy workplaces where people, communities, and businesses can thrive. This Mental Health First Aid (MHFA) course, developed by MHFA England, empowers individuals to recognise the signs of poor mental health, start supportive conversations, and guide people towards the right help.

Designed for anyone aged 16+, this engaging and inclusive course equips participants with the confidence and tools to support colleagues, friends, or family members while taking care of their own wellbeing. Whether you’re in a leadership role or simply want to make a difference, becoming an MHFAider® is a valuable step towards a more compassionate and resilient workplace.

MHFAiders® receive three years of certification and are invited to join the Association of Mental Health First Aiders® – England’s first and only membership body for MHFAiders. As well as access to ongoing learning and expert support, members gain the benefits of being part of a national movement for better mental health.

Mental Health First Aid (MHFA England) Course Content

The course is delivered over four live sessions (total of 16 hours), led by a qualified MHFA England Instructor. Each session is a maximum of 4 hours, and sessions can be delivered within a two-week period. Learning is interactive, with group discussions, individual activities, and real-world scenarios. Sessions build progressively to reinforce skills and confidence.

 

Session 1:

  • Introduction to Mental Health First Aid and the action plan
  • The role of the MHFAider and importance of self-care
  • Helpful vs unhelpful language
  • Models and frameworks to support the role

Session 2:

  • Factors influencing mental health
  • What is anxiety?
  • Crisis first aid
  • Active listening and empathy
  • Eating disorders, self-harm and substance abuse

Session 3: 

  • Applying the MHFA action plan
  • What is Depression?
  • What is suicide?
  • What is psychosis?
  • Crisis first aid continued

Session 4: 

  • Recovery and lived experience
  • Setting boundaries in the MHFAider role
  • Planning your approach as a MHFAider
  • Creating a personal action plan

 

Learning Outcomes:

By the end of the course, participants will be able to:

  • Recognise signs of poor mental health and provide first-level support
  • Signpost individuals to professional help and resources
  • Use active listening and show empathy effectively
  • Challenge stigma and use appropriate mental health language
  • Understand and maintain role boundaries
  • Practice self-care as a MHFAider
  • Use the MHFAider Support App® and access ongoing support

Upon successful completion, participants receive a Mental Health First Aider certificate from MHFA England, valid for three years. Everybody that completes the course gets:

  • A copy of the workbook to support their learning through the course (£30+ VAT)
  • A digital manual to refer to whenver they need it
  • A wallet-sized reference card

Following the course, learners can further validate their skills by completing the RSPH Level 3 Award in Mental Health First Aid, an internationally recognised qualification (RSPH Level 3 Award in Mental Health First Aid) that builds confidence and credibility in the MHFAider role.

Participants will be invited to join the Association of Mental Health First Aiders® – the UK’s only membership community dedicated to MHFAiders. This brings MHFAiders together in one diverse and inclusive community. Together they can ignite a new era of action and transform how we talk about and support mental health. This includes:

  • Access to the MHFAider Support App® with 24/7 text support and signposting to a national database of health services, and insights that teach critical self-care skills.
  • Ongoing learning via the MHFA England Online Learning Hub, which includes rescourses such as course manuals and MHFAider guides
  • Real stories and lived experience insights - learn from real people sharing their honest experiences of mental health conditions.
  • Quarterly webinars and monthly newsletters with latest updates and resources.

 

Entry Requirements:

  • Open to individuals aged 16+
  • Group size: Minimum 8, Maximum 16 participants.
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Course Reviews
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    Philip Parker,

    1st day of my FAW refresher today with Brian who is one of those people that teach, who is professional, challenging and manages to be humorous as well. This makes the whole course memorable and enjoyable. Had the AED and CPR couple of weeks ago from Laura. Same high quality teaching, made memorable.

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    Amy, Solihull

    Fab delivery, clear & concise with a good mix of practical & theory. Brian was a brilliant trainer and this really helps ease any nerves.

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    Lisa, Walsall

    Over the years I have attended many first aid courses, however after this one I feel I have gained the most knowledge and feel confident when dealing with any first aid. Thank you.

    Level 3 Paediatric First Aid course
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    Worcestershire school

    Having never taken a first aid course, it really helped me learn about helping someone whether a family member or a stranger. I now know what to do and how to deal with a potential life threatening situation. I thought Brian was fantastic.

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    M. Hoult - Foster Carer, Leicestershire

    Style of delivery was great, made a difficult subject simple and a "can do approach". When I say simple, I meant it was broken down into common sense - which is what it should be.

    Paediatric First Aid Course
  • star star star star star google
    Jessica, Leicestershire

    Brilliant trainer very informative and fun. Explained concepts really well :)

    Level 3 Paediatric First Aid course
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    Donna, Warwickshire

    It's the first time I've ever done a First Response First Aid course, as I've always done a St Johns before now. I'm very impressed as I didn't glaze over.

    Level 3 Paediatric First Aid Course
  • star star star star star google
    Rob Gleeson, Walsall

    Attended and passed my first aid at work course this week at Barons court hotel, Thanks Mick for an excellent course.

    First Aid at Work course
  • star star star star star google

    “I want to say a big THANK YOU. Your first aid course saved my grandson's life today, he choked badly and I managed to dislodge the bread from his mouth, after about 12 back slaps. Your courses save lives. I will never moan about doing a first aid course again! THANK YOU!”

  • star star star star star google
    Kerry, Oldbury

    Great course! Delivered by a lovely man, down to earth, spoke to us on a level, explained clearly making sure we understood before moving on...Thanks Mick

    Level 3 Paediatric First Aid course
  • star star star star star google
    Amanda, Solihull

    I am writing to offer some feedback around the recent training that Nigel recently received courtesy of SMBC Early Years. Nigel has a training background himself and he came back from the course full of compliments for ‘Glenn' from First Response, he said the trainer was supportive, informative and very professional. He delivered the course at an even pace to cater for the participants learning need, he demonstrated patience when members in the group did not fully understand anything, the occasions for which were in themselves few and far between. The course was enjoyable and he certainly benefited from the updates that it included. We will be recommending your services.

    Paediatric First Aid Training course
  • star star star star star google

    The trainer's mixture of subtle black country humour, relaxed persona, positive non-verbal communication and technically accurate information, enhanced with his personal experiences, made this man both a pleasure to listen to and learn from.

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