Supervising First Aid for Mental Health (RQF Level 3 Award)

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This 12-hour qualification provides learners with the knowledge to recognise a wide range of mental health conditions and learn about the support/therapy provided by professional healthcare providers. They will know how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will recognise and manage stress and understand the impact of substance abuse.

Learners will learn about the first aid acton plan for mental health, be able to put it in place and understand how to implement a positive mental health culture in the workplace.

Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help.

1. Know what mental health is, why people develop mental health conditions and the role of a First Aider for mental health.

1.1 Defne mental health
1.2 Indicate understanding of the stigma surrounding mental health
1.3 Identify factors that can a?ect a person’s mental health
1.4 Understand the role of a First Aider for mental health

2. Know how to provide advice and practical support for a person presenting a mental health condition.

2.1 Outline the advice that should be provided to a person suffering from a suspected mental health condition
2.2 Know when to contact the emergency services in respect of first aid for mental health

3. Know how to recognise and manage stress.

3.1 Identify signs of stress
3.2 State how stress can be managed

4. Understand the impact of substance abuse on mental health.

4.1 State potential effects of alcohol and drug abuse on a person’s mental health

5. Understand the first aid action plan for mental health and be able to put it in place.

5.1 Demonstrate the application of the first aid action plan for mental health

6. Know how to implement a positive mental health culture in the workplace.

6.1 State key factors in providing a positive mental health culture in the workplace
6.2 Describe how to implement a positive mental health culture in the workplace

7. Understand a range of mental health disorders and the support/therapy provided by professional healthcare providers.

7.1 Describe the characteristics, including signs and/or symptoms, of each of the following mental health conditions:
• Depression • Anxiety • PTSD • Self-harm • Suicide • Eating disorders • Personality disorders • Bipolar • Psychosis • Schizophrenia
7.2 Describe the support & therapy provided by professional healthcare providers for the following mental health conditions:
• Depression • Anxiety • PTSD • Self-harm • Suicide • Eating disorders • Personality disorders • Bipolar • Psychosis • Schizophrenia

The qualification is assessed through two written assessment papers and the practical demonstration of the first aid action plan for mental health.

Learners must successfully pass all parts of the assessment to be awarded the qualification.

There is no grading of the assessment; learners pass or are referred.

Successful learners will be awarded the Level 3 Award in Supervising First Aid for Mental Health.

This qualification is regulated in the UK and awarded by First Aid Awards (FAA). FAA are an Awarding Organisation regulated by Ofqual, and the qualification sits on the Regulated Qualifications Framework (RQF).

This qualification is valid for three years from the achievement date. FAA strongly recommends that you attend annual refresher training to maintain your skills and knowledge.

*For courses inside the M25, please note the price for a group is £1690 + vat

All learners will receive a First Aid for Mental Health Book.  A 96-page manual containing comprehensive guidance on First Aid for Mental Health training. Serves as an ideal post-course reference book. Clear and easy-to-understand guidance. Fully illustrated in a high-quality manual

Entry requirements:

The qualification is available to learners aged 14 or over.

It is recommended that learners should hold a minimum of Level 1 in literacy or equivalent to undertake this qualification.

It may be possible to allocate a reasonable adjustment to a learner who has a disability, medical condition or learning need; learners should contact their training provider to discuss. Any reasonable adjustments granted must be in line with the FAA Reasonable Adjustments Policy. 

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Course Reviews
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    Emily, Solihull

    I would like to tell you how much I enjoyed the course. Glen was an exceptional teacher. He made us all feel comfortable and supported us as well as preparing us for the assessments. I felt confident in his ability and he seemed very knowledgeable answering all of our many questions. I was very pleasantly surprised how interesting this course was. Glen made the course engaging, his descriptions were clear, his feedback was always constructive and he was always very positive and cheerful even at 9pm on a Monday. I will be recommending this course to others and would like you to pass on my thanks to Glen. He is truly an asset to your company.

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    Lisa, Walsall

    Over the years I have attended many first aid courses, however after this one I feel I have gained the most knowledge and feel confident when dealing with any first aid. Thank you.

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    Corina, Warwickshire

    The whole course was very satisfying.

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    Rachel, Walsall

    I completed a paediatric first aid course with Tom MacArthur a few weeks ago. Today my daughter was showing signs of meningitis with an extremely high temperature. I would like you to pass on my thanks to Tom for teaching me as well as he did because his voice was ringing in my ears telling what I should do, I remained calm and felt confident that I was able to manage the situation until the emergency services arrived. I have had first aid training in the past but none have been as effective, Tom is a real credit to your company. Please pass on my thanks to him, his training was invaluable to me today.

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    Carlton, Solihull

    I would just like to say I found the course well structured, and very informative with special emphasis on excellent presentation. The instructor Mr Brian Dennant was obviously very knowledgeable and experienced, he possessed excellent communicating skills and made the group and myself feel at ease from the outset. It was excellent; we all enjoyed the two days thoroughly. Thank you so much! Fantastic instructor, made me feel a lot more confident.

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    Becky, Leicestershire

    I just wanted to say an extra thank you for a really fun and informative first aid course at our school yesterday. It was very refreshing to have a day of training that was fun and active, as well as delivering exactly what was needed. Both the trainers are fantastic at their job and were professional with the right amount of humour to sustain all our interest. Having done many training courses I would say this was one of the best I have attended and as a teacher myself I know it is not often that you get good feedback!

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    Genna Louise,

    Fab course, really insightful and lots of practical which was great to recap and boost confidence. Brian, Alice and Dan all made the course very easy to be involved in and enjoyable highly recommend first response and would use again without a doubt.

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    Donna, Warwickshire

    It's the first time I've ever done a First Response First Aid course, as I've always done a St Johns before now. I'm very impressed as I didn't glaze over.

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    Emma, Walsall

    I really enjoyed this course. Tom kept me engaged throughout the whole 2 days. Well done Tom

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    Jo Brown, Solihull

    Thank you so much for he First Aid course that Sarah ran for us last Wednesday and the Wednesday before. We all really enjoyed ourselves and Sarah was a great "teacher" making the course really informative and useful but not threatening at the same time ! We have all been on courses where you are frightened to get anything wrong but everyone had nothing but praise for Sarah. Please pass on our thanks to her.

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    Martyn, Leicestershire

    On behalf of my clients Greg, Chris and Martin and myself I would like to say a big thank you to Mike for delivering an excellent course today. With a lot of passion, enthusiasm, and humour together with practical and helpful hands-on interaction, the whole group became involved in a very enjoyable training day. As it was 10 yrs since I did my last first aid course, I learnt a lot and appreciate being brought up to date with the various changes and new topics not previously covered. Well done!

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    Worcestershire school

    Having never taken a first aid course, it really helped me learn about helping someone whether a family member or a stranger. I now know what to do and how to deal with a potential life threatening situation. I thought Brian was fantastic.

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