Testimonials

Dear Gareth & Lee, Thank you for the results and feedback. Your service has been exceptional from start to finish. We will be looking to run another course in the next 6-12 months. Kind regards Rebecca

Hi Gareth, Thank you so much for your help and support over the last two days to enable me to complete this course so quickly. I cannot thank you enough for responding to emails and queries so promptly when I know you must be extremely busy. I found the course interesting and it has updated my first aid knowledge. Thank you once again. Joyce

Good afternoon, I just wanted to provide some feedback for you on the course that I completed yesterday with Brian at Calderfields. I know that some people are quick to complain about things, but you don't always get feedback when things are done well. I'd just like to say thank you for your commitment to continuing to provide vital training even through this period of COVID restrictions. The way that Brian dealt with the situation and provide all the required training, under these circumstances, was a credit to you and the company. I felt very safe with the social distancing measures in place, and Brian found really inventive ways to allow us to feel confident with our responsibilities as first aiders, whilst ensuring our safety was a top priority. Thanks so much for your efforts and thanks to Brian especially for making it work. Kind regards Jo

I just wanted to reiterate how good the trainer was. All the staff came in to see me afterwards and said it was the best First Aid course they had attended. One of the main positives was that he made it specific to their jobs and environment. Also, the blended sessions seemed to work really well. Kind regards Karen

100% better than previous Red Cross training. Good Covid measures and updated content regarding Covid. Jay

Good Evening I attended a blended first aid course in Stafford. We had Glenn as our trainer he was such a fun trainer and made the session enjoyable whilst we were learning. Very informative and very experienced in his field of work. All equipment was in perfect condition for us to use, please pass my message on to him he is a credit to your company I know where and who to recommend for future courses. Kind regards, Sharon.

I am writing to you following the Blended PFA course I completed today, 1/10/22, in Bedworth with Paul. I would just like to say he is an absolute credit to your team, and I wanted to send my thanks and appreciation for how kind, caring and thoughtful he was throughout the course. I was very anxious on the day about attending due to leaving my 5-month-old son, who I breastfeed, but Paul made me feel so relaxed; he wanted to ensure my son's needs were considered and put first, and he was willing to adapt to my sons routine, and he made me feel so calm about leaving my boy for the first time. He delivered the course with such enthusiasm and animation, and he was just an all-around friendly, genuine guy who I hope realises how valued he is! I will remember more from this course than any previous FA course I've ever attended. Thank you, Paul 😊 We need more people like you in this world. Leanne

While I think about it, I just want to take the time to pass on my thanks to everyone at FRFA. Every time I organise a course here at the Loughborough Learning Alliance, I always think about providing feedback but then forget or never get around to it - I'm so sorry! I want to say thank you to all of you for the amazing work you do. From the initial enquiry, which is handled so well and quickly, up to the end of the day when the course has finished, the service is absolutely amazing and faultless. Each and every one of your trainers are just such fantastic people, and I can honestly say, it's such a pleasure for them to come and facilitate courses for all our local Schools. They are always so friendly and so happy in their jobs! I think they all have a great sense of humour too. Every single person who books the courses always has such great feedback at the end of the day. I would honestly never use a different First Aid company for all of our training. If we don't have a course coming up, I'll always go on your website and find a local Open Course for them and pass on the recommendation. Keep up the amazing work, thank you! Kind Regards Jess

I had 4 members of staff attend first aid training yesterday in Coalville, and every single one this morning has been to see me to tell me what a wonderful trainer she is and how she put them all at ease and it was the best first aid course they have been on. Many thank Sarah