Swadlincote

Good afternoon, I just wanted to provide some feedback for you on the course that I completed yesterday with Brian at Calderfields. I know that some people are quick to complain about things, but you don't always get feedback when things are done well. I'd just like to say thank you for your commitment to continuing to provide vital training even through this period of COVID restrictions. The way that Brian dealt with the situation and provide all the required training, under these circumstances, was a credit to you and the company. I felt very safe with the social distancing measures in place, and Brian found really inventive ways to allow us to feel confident with our responsibilities as first aiders, whilst ensuring our safety was a top priority. Thanks so much for your efforts and thanks to Brian especially for making it work. Kind regards Jo

Jo, Walsall First Aid at Work Requalification

The most positive aspect of the course was the clarity on the food management system.

Josephine, Oldbury Level 2 Food Course

The trainer explained clear objectives and kept refreshing things we had done so it stuck. He was also sensitive to experiences of individuals partaking in the course.

Lyndsay, Loughborough Level 3 Paediatric First Aid course

Mick & Alex were absolutely brilliant - they made a topic that could have dragged, feel lively and fun. The trainers were so friendly & entertaining, I definitely think I've learned a lot and I'll remember it if I needed it !

Emma, Leicestershire First Aid at Work course

Thank you so much for he First Aid course that Sarah ran for us last Wednesday and the Wednesday before. We all really enjoyed ourselves and Sarah was a great "teacher" making the course really informative and useful but not threatening at the same time ! We have all been on courses where you are frightened to get anything wrong but everyone had nothing but praise for Sarah. Please pass on our thanks to her.

Jo Brown, Solihull Paediatric First Aid course

I was on that course today, led by Bryan and Rob, and I just wanted to pass on how excellent it was. I practise a holistic therapy called "Bowen" and must hold at the very least the Emergency First Aid certificate in order to maintain my membership with the FHT. I did the initial training 3 years ago, and so had to re-train this year. Both trainings were with First Response First Aid, but I must say that I found today's training really very good. Brian and Rob offer 2 different styles of teaching, but they complement each other very well. Brian's understated but very witty way grabbed my attention for most of the day, and left me with no doubt that I had a very knowledgeable person in front of me. If Rob initially came across as a not so confident speaker, he immediately perked up as soon as it was down to practicing some skills, and his enthusiasm was very communicative. He also knows how to correct people's inaccuracy in their gestures in such a way that doesn't make them feel self-conscious, but rather encourage them to do better. The fact that he is a firefighter undoubtedly adds some perspective to his input. So I guess all I'm saying is thank you for providing such a quality training. I went home feeling rather confident with the thought of having to use those refreshed and updated skills; though I still hope not to have to use them.

Soazig, Walsall Emergency First Aid at Work course