Harrow

Just had feedback from my guys who attended the First Aid Course yesterday. I have never received such good feedback from any course I have sent the guys on. They were all very impressed with the whole days course and the trainers were said to be "fantastic". This morning I was waiting for the moans and groans but it was totally the opposite and sang your praises to the highest level! A particular mention was for Laura who was apparently VERY VERY good and very impressed with the way she delivered the course. So from me, thank you for delivering what was said to be a very enjoyable and very informative course!

Cliff Roberts, Director at Performance Fasteners Ltd, Walsall Emergency First Aid at Work Course

I attended a first aid course last Saturday at the KEC in Kingshurst, Birmingham. I have worked in the NHS for 14 years and have never received such a fantastically delivered first aid course in all them years. Your tutor "Tom" was professional, encouraging and really supportive throughout the session. The way he delivered the information was really impressive and made everyone on the course feel comfortable enough to ask and answer questions without feeling the embarrassment of being wrong. He also kept the group engaged an interested and eager to have a go at the practical element. I really feel I came home with a really good understanding of areas I haven't had training on before and have a better understanding of the bits I knew. I think this man is credit to your company he is a fantastic tutor, Thank you, One very impressed childminder to be!

Cath, Birmingham Level 3 Paediatric First Aid course

“I want to say a big THANK YOU. Your first aid course saved my grandson's life today, he choked badly and I managed to dislodge the bread from his mouth, after about 12 back slaps. Your courses save lives. I will never moan about doing a first aid course again! THANK YOU!”

On behalf of my clients Greg, Chris and Martin and myself I would like to say a big thank you to Mike for delivering an excellent course today. With a lot of passion, enthusiasm, and humour together with practical and helpful hands-on interaction, the whole group became involved in a very enjoyable training day. As it was 10 yrs since I did my last first aid course, I learnt a lot and appreciate being brought up to date with the various changes and new topics not previously covered. Well done!

Martyn, Leicestershire Emergency First Aid at Work

I was on that course today, led by Bryan and Rob, and I just wanted to pass on how excellent it was. I practise a holistic therapy called "Bowen" and must hold at the very least the Emergency First Aid certificate in order to maintain my membership with the FHT. I did the initial training 3 years ago, and so had to re-train this year. Both trainings were with First Response First Aid, but I must say that I found today's training really very good. Brian and Rob offer 2 different styles of teaching, but they complement each other very well. Brian's understated but very witty way grabbed my attention for most of the day, and left me with no doubt that I had a very knowledgeable person in front of me. If Rob initially came across as a not so confident speaker, he immediately perked up as soon as it was down to practicing some skills, and his enthusiasm was very communicative. He also knows how to correct people's inaccuracy in their gestures in such a way that doesn't make them feel self-conscious, but rather encourage them to do better. The fact that he is a firefighter undoubtedly adds some perspective to his input. So I guess all I'm saying is thank you for providing such a quality training. I went home feeling rather confident with the thought of having to use those refreshed and updated skills; though I still hope not to have to use them.

Soazig, Walsall Emergency First Aid at Work course

I would like to tell you how much I enjoyed the course. Glen was an exceptional teacher. He made us all feel comfortable and supported us as well as preparing us for the assessments. I felt confident in his ability and he seemed very knowledgeable answering all of our many questions. I was very pleasantly surprised how interesting this course was. Glen made the course engaging, his descriptions were clear, his feedback was always constructive and he was always very positive and cheerful even at 9pm on a Monday. I will be recommending this course to others and would like you to pass on my thanks to Glen. He is truly an asset to your company.

Emily, Solihull Paediatric First Aid Course